Resources
Welcome to our all-inclusive cleaning resource hub, where you can find answers to frequently asked questions and stay up-to-date with our latest blog posts for a pristine and sparkling living space.

FAQ's

How can I get a quote?

To get a free estimate, simply contact us. 

Will I always have the same cleaners?

We try to keep cleaners as consistent as possible, however this is not always possible. Our main goal is to get your home cleaned to standard on the requested frequency basis.

How long with the cleaners be at my location?

That depends on the service and intensity of the cleaning. Explore our service pages to learn more about our services and estimates.

Is Verde Cleaning insured and bonded?

Yes, Verde Cleaning is fully insured and bonded. 

Who supplies the cleaning products and equipment?

Verde Cleaning takes care of all products and supplies, including, but not limited to, cleaning products, vacuums, mops, steam cleaners, window systems and carpet cleaners.

What is your cancellation policy?

If you cancel for longer than 72 hours, you will not be charged. Within 24–72 hours will result in a 50% charge of the cleaning. If there is less than 24 hours notice, we will have to charge the full clean amount.

 

Reschedules or skipped maintenance cleans result in a 3% surcharge per missed week due to the accumulation of dirt/dust over time, and more maintenance will then be needed.

 

If we cannot complete the job upon arrival (no access to hot water, no electricity, home not accessible, etc), full cleaning will be charged.

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